Shipping policy

 

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Shipping Policy – Hidn Goods Co.

 


Last updated: 01/07/2025


Thank you for shopping at Hidn Goods Co. We’re here to deliver high-quality, unique products straight to your door—no matter where you are in the world. Please read below for everything you need to know about our shipping process.

 

 

 

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Where We Ship

 


We proudly ship to Australia/New Zealand from our supplier. This includes:

 

 

  • Australia

  • New Zealand

 


⚠️ Some regions may experience longer shipping times or limited tracking updates. If you’re unsure whether we ship to your country, contact us at hidngoods@gmail.com

 

 

 

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Processing Time

 

 

  • Orders are processed and dispatched within 1–3 business days.

  • You’ll receive a tracking number via email once your order has shipped.

 

 

 

 

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Estimated Delivery Times

 

Region

Estimated Shipping Time

United States

7–15 business days

Canada

8–18 business days

UK & Europe

7–15 business days

Australia/NZ

8–20 business days

Asia

8–20 business days

Rest of World

10–25 business days

 

⏳ Delays may occur during peak seasons or due to customs processing, especially for international orders.

 

 

 

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Shipping Origin

 


All orders are fulfilled and shipped directly from our trusted supplier in China to ensure reliable and fast delivery.

 

 

 

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Shipping Rates

 


We offer free standard shipping on certain orders as specified on the respective product page.

Flat-rate or calculated shipping may apply at checkout for smaller orders or certain countries.

 

 

 

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Tracking Your Order

 


Once your order ships, you’ll receive an email with a tracking link.

Tracking updates may take 2–4 days to appear after your order is processed.

 

 

 

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Customs, Duties & Import Fees

 


Some international shipments may be subject to customs duties, taxes, or import fees. These charges (if any) are the buyer’s responsibility.

 

 

 

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Lost, Damaged, or Delayed Orders

 


If your item arrives damaged, or doesn’t arrive at all within the estimated time, please contact us at hidngoodsco@gmail.com and we’ll help resolve it quickly.

 

 

 

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Need Help?

 


Have any questions or shipping concerns? We’re always here to help — reach out at hidngoodsco@gmail.com